A presentation by Colin van Noordt (Tallinn University of Technology). This event is part of the Digital Governance Research Colloquium hosted by the Centre for Digital Governance.
Abstract: Artificial Intelligence is increasingly being used by public sector organisations. Previous research highlighted that the use of AI technologies in government could improve policy making processes, public service delivery and the internal management of public administrations. In this article, we explore to which extent the use of AI in the public sector impacts these core governance functions. Findings from the review of a sample of 250 cases across the European Union, show that AI is used mainly to support improving public service delivery, followed by enhancing internal management and only in a limited number assist directly or indirectly policy decision-making. The analysis suggests that different types of AI technologies and applications are used in different governance functions, highlighting the need to further in-depth investigation to better understand the role and impact of use in what is being defined the governance “of, with and by AI”.
Colin van Noordt is a PhD Researcher at the Ragnar Nurkse Department of Innovation and Governance at Tallinn University of Technology (TalTech), in Estonia. He is working as an External Expert for the European Commission's AI Watch team, where he is contributing to the research activities on the use of AI within public services. He is co-author of the AI Watch Artificial Intelligence in public services report from the European Commission’s Joint Research Centre and is regularly publishes on the use of AI in government. His work is actively used by the European Commission, the European Parliament, the OECD and various European Member States as part of their strategy, policy, research or publications regarding the use of AI in government. Colin is a frequently invited speaker in policy and academic conferences and workshops to provide his insights. Before his current research activities, he graduated magna cum laude from the joint-master degree in Public Sector Innovation and eGovernance at the University of Leuven, the University of Münster and TalTech. During his studies, he assisted the organisation of the high-level conference Tallinn Digital Summit in both 2018 and 2019 and was a Visiting Researcher at the European Commission's Joint Research Centre Seville.
This event will be moderated by Joanna Bryson,Professor of Ethics and Technology at the Hertie School.
Registration is closed.
